Increased Transparency in Veterans' Cemetery Management
New regulations aim to enhance transparency in the management of veterans' cemeteries. Citizens will gain easier access to information on burial availability and customer satisfaction survey results, facilitating planning and ensuring better service for families of deceased veterans.
Key points
Public Access to Interment Schedules: An updated list of available burial times will be posted every 30 days on the veterans' cemetery website, making planning easier for families.
Definition of Interment Availability: A clear definition of "interment schedule availability" will be established within 60 days, considering family preferences.
Customer Service Surveys: The cemetery administration will continue to conduct and publish customer satisfaction surveys among families and funeral homes, allowing for service quality assessment.
Historical Data Report: A report on interment schedule availability data from the past five years will be prepared within one year, helping to assess trends and needs.
Introduced
Additional Information
Print number: 119_S_2623
Sponsor: Sen. Rounds, Mike [R-SD]
Process start date: 2025-07-31