Improving VA Services and Budget Accountability for Veterans.
This Act establishes the Veterans Experience Office (VEO) to enhance the quality of service and satisfaction veterans have with their benefits. It also increases financial oversight of the Department of Veterans Affairs (VA) by requiring quarterly reports on budget shortfalls and restricts special incentive bonuses for senior VA executives working in the Central Office.
Key points
Creation of the Veterans Experience Office (VEO) to collect data and improve the quality and accessibility of services and benefits for veterans.
Mandatory quarterly reporting to Congress on any VA budget shortfalls to ensure stable funding for veteran services.
Restrictions on providing critical skill incentives (bonuses) to senior VA executives whose positions are based in the Central Office.
Status:
Became Law
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