Improving Veteran Access to Care: New Appointment Scheduling Systems.
This Act mandates the Department of Veterans Affairs (VA) to establish and implement a plan to significantly improve the process of scheduling healthcare appointments. For veterans, this means easier access to care, including the ability to self-schedule, cancel, and reschedule appointments online, as well as faster telephone contact with a scheduler. The goal is to reduce waiting times and enhance the overall quality of service for veterans using VA facilities.
Key points
Veterans will gain the ability to self-schedule appointments (including primary, mental health, and specialty care) using a new online platform.
The new system must allow patients to view available appointment slots online and easily cancel or reschedule appointments.
The VA must ensure veterans can speak telephonically with a scheduler who can assist in determining availability and fully booking appointments, providing a non-online alternative.
The plan must be fully implemented within two years of its submission to Congress, ensuring rapid improvement in access to healthcare services.
Status:
Passed Senate
Record your position for audit.
Why does your vote on bills matter?
It creates raw, undeniable proof. Civic Will provides the permanent data to verify the Government's loyalty towards its citizens
(explained here).
Start recording it now.