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Improving Emergency Response and Network Outage Reporting

This act aims to enhance public safety by improving how communication network outages, which can affect emergency services, are reported. It introduces public hearings and reports on outages to give citizens better insight into system performance during crises. Additionally, public safety telecommunicators will be reclassified as a protective service occupation, recognizing their vital role.
Key points
Increased transparency in network outage reporting: The Federal Communications Commission (FCC) will hold public hearings and publish reports after major outages, allowing citizens to understand what happened and how systems can be improved.
Better 911 functionality: The act aims to improve reporting of outages that may prevent emergency calls or caller location information from being received, enhancing the effectiveness of emergency assistance.
Recognition of 911 telecommunicators as a protective service: Individuals answering emergency calls and coordinating assistance will be officially recognized as part of protective services, highlighting their importance to public safety.
Reporting on Kari's Law compliance: The Commission will investigate how telephone system manufacturers comply with regulations regarding easy access to 911, ensuring emergency help is always available.
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Passed Senate
Citizen Poll
No votes cast
Additional Information
Print number: 119_S_725
Sponsor: Sen. Klobuchar, Amy [D-MN]
Process start date: 2025-02-25